How long will it take for my books/CDs to arrive?

Your book/CD should arrive within 14 days after payment. If the book is pre-publication however, you will receive your book shortly after the publication date.

How much is postage and packing for overseas' orders?

We charge just one flat rate for postage and packing for both UK and overseas' orders. The charge is £10.00 per book, except Facilities Economics and Whole Life Economics of Building Services, which are £15.00. Part-works and CDs cost £3.00.

Will you send me an invoice?

We can send you a pro-forma invoice if you need to raise a cheque and once we have received payment, we will send a vat invoice. If you pay by credit card your paid invoice will be sent with your goods.

How can I order a CD of the directories?

Please call our helpdesk on 020 8464 5418 for more information. We make the CDs to order individually and will format them according to your own system. It is possible to select parts of the directory if you wish.

How often are the directories updated?

The research for the directories is done continuously by our own researchers and updated on a daily basis. The hardback version is printed annually.

Do booksellers get a discount?

We offer various discounts to bookshops, libraries and educational courses. Please contact our helpdesk on 020 8464 5418 or e-mail us at info@int-fpi.com for more information.

Do I have to pay by credit card?

You do not have to pay by credit card. If you wish to pay by any other means, please call our helpdesk on 020 8464 5418 or e-mail your order to info@int-fpi.com We can then issue a pro-forma invoice.

I would like to be listed in one of your directories, do I have to pay?

Our listings are completely free in the hardback versions and on the website for subscribers, (subject to the researcher's agreement that your company fits the criteria for the directory). If however you would like to add a direct hyperlink on your listing from our website to link to your own website, we do make a charge. Your listing will then be flagged up first before the non-linked listings. Please contact our helpdesk on 020 8464 5418 or e-mail info@int-fpi.com for more information.